Responsible Gaming
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Important: Gambling should be entertainment, not a source of income or a way to recover financial losses. If gambling is causing stress, relationship problems, or financial hardship, please use the tools below or contact a support organisation immediately.
Our Responsible Gaming Tools
We provide the following tools, all accessible directly from your account settings without contacting support:
Deposit Limits
Set daily, weekly, or monthly deposit limits. Reductions take effect immediately. Increases require a 48-hour waiting period.
Loss Limits
Cap the amount you can lose per day, week, or month across all games.
Session Time Limits
Set a maximum daily session duration. You'll receive alerts as you approach the limit.
Reality Checks
Configurable pop-up reminders showing your session time and net position, appearing at intervals you choose.
Self-Exclusion
Exclude yourself from our platform for 30, 90, or 180 days, or permanently. Takes effect within 24 hours.
Account Cooling-Off
Take a 1, 7, or 30-day break from gambling without permanent account closure.
Recognising Problem Gambling
Consider seeking help if you recognise any of these patterns:
- Spending more money on gambling than you can afford to lose
- Chasing losses — gambling to win back money you've lost
- Gambling affecting your work, relationships, or sleep
- Feeling anxious, irritable, or restless when not gambling
- Borrowing money to fund gambling
- Hiding gambling activity from family or friends
- Gambling as a way to escape problems or negative emotions
Support Resources — India
Free psychological counselling service run by TISS Mumbai. Available Monday–Saturday, 8am–10pm.
24/7 mental health helpline for India. Toll-free: 1860-2662-345.
International resource for problem gambling support and treatment referrals.
Peer support group for people with gambling problems. Meetings available online.
Minor Protection
We strictly prohibit access by players under 18 years of age. We recommend using parental control software to restrict access to gambling websites if minors use your devices: GamCare device filter guide ↗. If you believe a minor has created an account on our platform, contact us immediately at [email protected] — we will close the account and return all funds.
Contact Our Responsible Gaming Team
Our responsible gaming team is available 24/7 via live chat or email at [email protected]. We will respond to self-exclusion and limit requests within 24 hours. If you are in immediate financial distress related to gambling, please call the Vandrevala Foundation helpline: 1860-2662-345 (available 24/7, India).
Secure Payments Accepted
Instant deposits · ₹500 minimum · No transaction fees