Privacy Policy

1. Who We Are

Teen Patti Master Casino operates the website at teenpattimaster-india.com. We are responsible for the personal data you provide when registering, depositing, and playing on our platform. Our registered office operates under Curacao gaming licence 365/JAZ. For privacy queries, contact us at [email protected].

2. Data We Collect

We collect the following categories of personal data:

• Registration data: mobile number, password (stored as hash), date of birth confirmation
• KYC documents: government ID (Aadhaar/PAN), payment method proof — required for withdrawals
• Transaction data: deposit and withdrawal amounts, dates, payment method references
• Game history: bets placed, games played, wins and losses — required for bonus accounting and dispute resolution
• Device data: device type, OS version, IP address, session timestamps — for fraud prevention
• Communications: live chat transcripts and email correspondence — for support quality and compliance

3. How We Use Your Data

• Processing deposits, withdrawals, and bonus calculations
• Verifying identity and ownership of payment methods (KYC/AML compliance)
• Providing customer support
• Sending bonus offers and account notifications (opt-out available in account settings)
• Fraud detection and responsible gaming monitoring
• Compliance with our Curacao gaming licence obligations

4. Data Sharing

We do not sell personal data to third parties. We share data only with:

• Payment processors: UPI gateway operators, PhonePe/Paytm infrastructure — to process transactions
• Game providers: game studios receive anonymised player session data for game performance monitoring
• Regulatory authorities: Curacao Gaming Control Board — on request as required by our licence
• Fraud prevention services: anonymised device fingerprints for cross-platform fraud detection

5. Data Retention

We retain account data for 5 years after account closure to comply with anti-money laundering regulations. Transaction records are retained for 7 years. KYC documents are deleted 2 years after account closure unless regulatory requirements mandate longer retention. Game history is retained for 3 years.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of data (subject to legal retention requirements)
• Withdraw marketing consent at any time (account settings or email to [email protected])
• Receive your data in portable format
• Lodge a complaint with your relevant data protection authority

To exercise any right, email [email protected] with your player ID and request. We respond within 30 days.

7. Security

All data transmissions use SSL 256-bit encryption. KYC documents are stored encrypted at rest on servers with restricted access. We conduct quarterly security audits. No system is completely secure — if you believe your account has been compromised, contact support immediately via live chat.

8. Cookies

We use essential cookies for session management and login state. Analytics cookies (aggregated, anonymised) track page performance. Marketing cookies track affiliate referral sources. You can disable non-essential cookies in your browser settings without affecting your ability to use the platform.

9. Changes to This Policy

We update this privacy policy when our data practices change. Material changes are notified via email and in-app notification 30 days before taking effect. Continued use of our platform after the effective date constitutes acceptance of the updated policy.

10. Contact

Privacy queries: [email protected]
General support: Live chat (24/7) or [email protected]
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